Customer Service & Home Improvement Associate

Lowe's Home Centers, LLC; Findlay (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee stock purchase program

10% Associate Discount

Track to the Trades

Job summary

Lowe’s Home Centers, LLC in Findlay, OH is seeking a Customer Service Associate to greet customers, help them locate products, and provide friendly, knowledgeable service throughout their shopping experience.

You may work in various departments, stock merchandise, process orders and deliveries, and participate in cross-training. The role emphasizes teamwork, safety, and delivering a positive home improvement journey.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual skills

Computer skills

Basic math

Physical stamina

Tools

Smart phones

Tablets

Job description

Lowe’s Home Centers, LLC in Findlay, OH is seeking a Customer Service Associate to greet customers, help them locate products, and provide friendly, knowledgeable service throughout their shopping experience.

You may work in various departments, stock merchandise, process orders and deliveries, and participate in cross-training. The role emphasizes teamwork, safety, and delivering a positive home improvement journey.