Customer Service & Home Improvement Advisor (Part-Time)

Lowe's Companies, Inc.; Port Arthur (TX); On-site; USD 29,000 - 45,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Port Arthur, TX is seeking a Customer Service Associate to welcome customers and help them find products for home improvements. You will answer questions, assist with locating merchandise, and ensure customer needs are met while maintaining a friendly, professional store atmosphere.

The role involves stocking, processing orders, and cross-training in other departments to deliver outstanding service. Part-time opportunities with competitive pay and flexible scheduling are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic arithmetic

Physical stamina

Lifting 25 lbs

Job description

Lowe's in Port Arthur, TX is seeking a Customer Service Associate to welcome customers and help them find products for home improvements. You will answer questions, assist with locating merchandise, and ensure customer needs are met while maintaining a friendly, professional store atmosphere.

The role involves stocking, processing orders, and cross-training in other departments to deliver outstanding service. Part-time opportunities with competitive pay and flexible scheduling are available.