Customer Service & Home Improvement Advisor - Flexible

Lowe's; Springfield (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States. You will greet customers, help them find products, and ensure a positive shopping experience across various departments.

The role involves occasional lifting, standing, and assisting with merchandise, while delivering friendly, knowledgeable service throughout the day. Excellent benefits include health insurance options, tuition assistance, retirement plans with company match, and associate discounts, reflecting Lowe's

Qualifications

• 6 months of experience using a computer or similar tech.
• 6 months of experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Bilingual abilities are a plus for some roles.

Responsibilities

• Welcome customers, answer questions, and deliver friendly service.
• Assist customers with locating and handling merchandise.
• Stock replenishment in areas with empty shelves.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other store areas to improve service quality.
• Prepare department merchandise (paint tint, pipe cuts, etc.).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer Service

Communication

Computer Skills

Bilingual

Retail Experience

Job description

Lowe's is seeking a Customer Service Associate in the United States. You will greet customers, help them find products, and ensure a positive shopping experience across various departments.

The role involves occasional lifting, standing, and assisting with merchandise, while delivering friendly, knowledgeable service throughout the day. Excellent benefits include health insurance options, tuition assistance, retirement plans with company match, and associate discounts, reflecting Lowe's