Customer Service & Home-Improvement Advisor

Lowe's; Orangeburg (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States to welcome customers and help them find products and services for home improvement. The role involves listening to customers, answering questions, and assisting with merchandise across departments, with daily tasks varying by store needs.

Ideal candidates have basic computer and retail tech experience, may be bilingual, and can stand for extended periods.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual skills

Retail technology

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate in the United States to welcome customers and help them find products and services for home improvement. The role involves listening to customers, answering questions, and assisting with merchandise across departments, with daily tasks varying by store needs.

Ideal candidates have basic computer and retail tech experience, may be bilingual, and can stand for extended periods.