Customer Service & Home Improvement Advisor

Lowe's Companies, Inc.; Jefferson City (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Missouri to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, stocking shelves, and processing orders, with opportunities to train in other departments as needed.

The role emphasizes friendly service, product knowledge, and efficiency in handling customer needs in a busy home improvement environment.

Qualifications

• 6 months of computer use experience.
• 6 months experience with common retail tech such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Stock replenishment and shelf maintenance.
• Process orders and deliveries accurately.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Tools

Smartphones

Tablets

Retail technology

Job description

Lowe's is seeking a Customer Service Associate in Missouri to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, stocking shelves, and processing orders, with opportunities to train in other departments as needed.

The role emphasizes friendly service, product knowledge, and efficiency in handling customer needs in a busy home improvement environment.