Customer Service Rep — Fast-Paced Pizza Team, Great Benefits

Domino's; Newton (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401k

Discounts on Pizza

Career growth opportunities

Full training

Job summary

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers in-store, by phone, and online. You will take orders, answer menu questions, and process payments with accuracy while maintaining a clean, welcoming store environment.

The role requires a friendly, energetic team player capable of working in a fast-paced setting, including evenings, weekends, and holidays. Training is provided for success in a leading pizza brand.

Qualifications

• Experience handling customer inquiries in-person or over the phone.
• Excellent verbal communication and interpersonal skills.
• Comfortable working in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication skills

Team player

Attention to detail

Multitasking

Job description

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers in-store, by phone, and online. You will take orders, answer menu questions, and process payments with accuracy while maintaining a clean, welcoming store environment.

The role requires a friendly, energetic team player capable of working in a fast-paced setting, including evenings, weekends, and holidays. Training is provided for success in a leading pizza brand.