Customer Service & Growth Specialist (Mon–Fri, PTO)

Becky Craycraft Insurance Agency; Idalou (TX); Vor Ort; USD 32.000 - 44.000; Vollzeit

Benefits dieser Stelle

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Zusammenfassung

Becky Craycraft Insurance Agency in Lubbock, Texas, is seeking a Full-Time Customer Service Representative to manage accounts, maintain relationships, and drive customer satisfaction. You will play a key role in growing our customer base, delivering outstanding service, and seizing cross-sell opportunities with financial products.

The position offers a Monday–Friday schedule with hands-on training and career growth potential, reflecting a supportive team culture focused on long-term success.

Qualifikationen

• Must be eager to learn and coachable.
• Positive, enthusiastic attitude with proactive approach.
• Strong written and verbal communication skills are essential.
• Ability to multi-task and follow up on requests.

Aufgaben

• Process customer policy change requests.
• Take premium payments from customers.
• Cross-sell opportunities including financial products.
• Understand underwriting, rating and compliance requirements.
• Provide exceptional customer service and build relationships.

Kenntnisse

Customer service

Communication

Phone etiquette

Multitasking

Sales mindset

Jobbeschreibung

Becky Craycraft Insurance Agency in Lubbock, Texas, is seeking a Full-Time Customer Service Representative to manage accounts, maintain relationships, and drive customer satisfaction. You will play a key role in growing our customer base, delivering outstanding service, and seizing cross-sell opportunities with financial products.

The position offers a Monday–Friday schedule with hands-on training and career growth potential, reflecting a supportive team culture focused on long-term success.