Customer Service Pro — Flexible Schedule & Growth

Lourdes Crawford - State Farm Agent; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lourdes Crawford - State Farm Agent in Dallas, TX is seeking a Customer Service Representative to deliver exceptional service to clients seeking insurance solutions. You will handle inquiries, assist with policy updates, and coordinate with agency teammates to ensure smooth operations and community support.

The role emphasizes attention to detail, a customer-first mindset, and opportunities for internal growth within a small, collaborative team.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

Lourdes Crawford - State Farm Agent in Dallas, TX is seeking a Customer Service Representative to deliver exceptional service to clients seeking insurance solutions. You will handle inquiries, assist with policy updates, and coordinate with agency teammates to ensure smooth operations and community support.

The role emphasizes attention to detail, a customer-first mindset, and opportunities for internal growth within a small, collaborative team.