Customer Service & Insurance Team Member | Flexible Growth

State Farm Agent; Lumberton (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Lumberton, TX seeks a Customer Service Representative to create exceptional customer experiences. In this role, you will assist with customer inquiries, process insurance claims, and support policy updates while thriving in a supportive team culture. Ideal candidates possess strong communication skills, attention to detail, and a customer-focused attitude. Enjoy benefits like flexible schedules and opportunities for growth within the agency.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Lumberton, TX seeks a Customer Service Representative to create exceptional customer experiences. In this role, you will assist with customer inquiries, process insurance claims, and support policy updates while thriving in a supportive team culture. Ideal candidates possess strong communication skills, attention to detail, and a customer-focused attitude. Enjoy benefits like flexible schedules and opportunities for growth within the agency.