Customer Service & Growth Pipeline Manager

Honda; Springfield (MO); On-site; USD 83,000 - 124,000; Full time

Benefits offered by this job

Strong benefits

Job summary

Honda in Springfield, MO is seeking a Customer Service Manager who prioritizes ownership and measurable pipeline over meetings alone. The role anchors itself with a salary range of $83,000–$124,000 and a track record of mentorship from senior engineers within a supportive startup culture.

Join a purpose-driven team that values psychological safety and practical results, including event sponsorships, weekly pipeline tracking, and a calendar that sustains a full-year pipeline.

Qualifications

• Real proficiency with First Call Resolution and willingness to learn Active Listening quickly.
• Playful-serious attitude with eagerness to learn new skills.
• Proven leadership experience guiding manager-level initiatives.
• Appetite for ownership that scales with higher stakes.

Responsibilities

• Manage event sponsorships and lead-capture programs across Springfield, MO.
• Track pipeline performance and report results to leadership each week.
• Build the campaign calendar that keeps Springfield, MO pipeline full year-round.
• Qualify opportunities so the team chases real money.
• Run experiments on sales marketing messaging and keep only what converts.
• Read the room on every manager call and adjust the close.
• Plant Honda in the sales marketing conversations buyers already trust.
• Pitch upsells that feel like favors, not invoices.

Skills

First Call Resolution

Active Listening

Leadership

Ownership

Job description

Honda in Springfield, MO is seeking a Customer Service Manager who prioritizes ownership and measurable pipeline over meetings alone. The role anchors itself with a salary range of $83,000–$124,000 and a track record of mentorship from senior engineers within a supportive startup culture.

Join a purpose-driven team that values psychological safety and practical results, including event sponsorships, weekly pipeline tracking, and a calendar that sustains a full-year pipeline.