Customer Service & Growth Marketing Manager

Kaiser Permanente; Laredo (TX); On-site; USD 81,000 - 120,000; Full time

Benefits offered by this job

Full benefits

Job summary

Kaiser Permanente in Laredo, TX is hiring a Customer Service Manager to lead a results-driven sales/marketing team focused on Escalation Management. You will guide outbound efforts, demos, and pipeline health while delivering consistent market engagement across the Laredo area.

We offer a competitive salary range and full benefits, with a clear path to a long-term career in a forward-thinking workplace that values ownership and collaboration.

Qualifications

• At least 6 years building expertise within the sales marketing space.
• Comfort with internship arrangements and the rhythms of a forward-thinking workplace.
• Self-awareness to know which problems are yours to solve.
• Demonstrated knack for making challenging tasks manageable.

Responsibilities

• Carry the brand voice into every cold call and every caption
• Deliver persuasive product demos to agile buyers and stakeholders
• Test messaging variations and iterate based on performance data
• Build and nurture relationships with prospects across the Laredo, TX market
• Pitch upsells that feel like favors, not invoices
• Track pipeline performance and report results to leadership each week
• Hands-on ownership of social media calendars and community engagement
• Beat last quarter's $81,000 - $120,000 number without burning the pipeline

Skills

Rapport-building

Sales marketing

Internships friendly

Job description

Kaiser Permanente in Laredo, TX is hiring a Customer Service Manager to lead a results-driven sales/marketing team focused on Escalation Management. You will guide outbound efforts, demos, and pipeline health while delivering consistent market engagement across the Laredo area.

We offer a competitive salary range and full benefits, with a clear path to a long-term career in a forward-thinking workplace that values ownership and collaboration.