Customer Service Fully Remote Work

AO Globe Life; Atlanta (GA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company-sponsored trips

Health insurance reimbursement

Mentorship programs

Licensing support

Team training

Job summary

AO Globe Life offers a fully remote opportunity in the United States to support associations and families with supplemental benefits. You’ll guide members through benefits enrollment, provide high-quality client service, and participate in ongoing training and mentorship.

The role emphasizes strong time management, independence in a remote setting, and growth through company-sponsored trips and professional development. Prioritizes a client-first mindset and collaborative teamwork.

Qualifications

• Strong communicators with a client-first mindset.
• Organized professionals comfortable working independently in a remote environment.
• Proficient with Zoom and digital communication tools.
• Growth-minded candidates focused on personal and professional development.
• Service-oriented professionals who enjoy helping others.

Responsibilities

• Conduct scheduled virtual consultations with clients through Zoom.
• Understand client needs and explain available benefits clearly.
• Guide individuals and families through enrollment step-by-step.
• Maintain accurate digital documentation and follow-up communication.
• Participate in weekly training, mentorship, and team development.
• Deliver ongoing support to ensure a positive client experience.

Skills

Customer service

Communication

Time management

Remote work

Tools

Zoom

CRM software

Job description

Looking for a flexible career with unlimited potential? Whether you’re starting fresh or seeking a new challenge, this opportunity allows you to earn based on your work ethic, develop leadership skills, and grow alongside a supportive team.

Your primary responsibility will be supporting different associations, guiding members through their benefits, and assisting families with their needs. You’ll work remotely with a strong team, ensuring every member receives the support they deserve.

This position is best suited for someone with strong dedication and discipline. Working from home isn’t easy—it’s for someone who understands time management and how to achieve growth at key times. We believe in rewarding hard work with real opportunities. Our top performers enjoy company-sponsored trips to destinations like Dubai, Mykonos, and Ireland. We also offer health insurance reimbursement, daily mentorship, and proprietary software designed to train you effectively and set you up for success.

The interview process begins when you submit your application. If accepted, we’ll send you detailed information about the role so you can do your homework before meeting with a manager to discuss how you can fit into the team. Your future is in your hands - start your journey toward leadership!

What You’ll Gain

• 100% remote work environment from anywhere in the United States
• Flexible scheduling that supports work-life balance
• Warm client inquiries provided - no cold outreach or prospecting required
• Comprehensive training and licensing support
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Long-term income potential through vested renewals
• Leadership development and advancement opportunities
• Collaborative, mission-driven team culture

What You’ll Do

• Conduct scheduled virtual consultations with clients through Zoom
• Understand client needs and explain available supplemental benefit options clearly and professionally
• Guide individuals and families through the enrollment process step-by-step
• Maintain accurate digital documentation and follow-up communication
• Provide high-quality client service while building long-term relationshipsParticipate in weekly training sessions, mentorship programs, and team development meetings
• Deliver ongoing support to ensure a positive and professional client experience

Who Thrives in This Role

• Strong communicators with a client-first mindset
• Organized professionals comfortable working independently in a remote environment
• Individuals confident using Zoom and digital communication tools
• Growth-minded candidates motivated by personal and professional development
• Service-oriented professionals who enjoy helping others
• Customer service, consulting, or client-facing experience is helpful but not required

Requirements

• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or desktop computer with webcam capability
• Must be physically located within the United States

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working-class families nationwide. Our remote-first workforce is built around mentorship, service, flexibility, and long-term professional growth.