Customer Service & Front Desk – Auto Glass (Paid Training)

Driven Brands Inc.; Nashville (TN); Sur place; USD 21 000 - 25 000; Plein temps

Résumé du poste

Auto Glass Now, a Driven Brands division, is hiring Customer Service Representatives and Front Desk Associates across the country. This role focuses on assisting walk-ins, scheduling, billing, and delivering friendly service.

Experience is valued but not required; paid training provided. Earn up to $18/hour with opportunities for growth, benefits, and same-day pay options.

Join a team that values reliability and excellent communication to ensure smooth auto glass services.

Qualifications

• Must have a positive attitude and customer service mindset.
• Must have basic computer skills.
• Must have strong communication skills.
• Bilingual (Spanish) proficiency is a plus!
• Prior phone or call center experience is a plus!

Responsabilités

• Intake and assist walk-ins, appointments, and returning customers.
• Create estimates, price quotes, and invoices for auto work.
• Answer phones and return customer calls.
• Provide excellent customer service.
• Assist Manager with daily parts returns.
• Ensure accuracy when ordering parts.
• Input documentation on all calls and follow-up with callers.
• Open new accounts and service existing accounts.
• Maintain a professional appearance and positive attitude.

Connaissances

Customer service

Basic computer skills

Communication skills

Spanish bilingual

Call center experience

Description du poste

Auto Glass Now, a Driven Brands division, is hiring Customer Service Representatives and Front Desk Associates across the country. This role focuses on assisting walk-ins, scheduling, billing, and delivering friendly service.

Experience is valued but not required; paid training provided. Earn up to $18/hour with opportunities for growth, benefits, and same-day pay options.

Join a team that values reliability and excellent communication to ensure smooth auto glass services.