Entry-Level Customer Service Pro — Paid Training

AGC Auto Glass & Car Care; Killeen (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid training

No automotive experience required

Full-time employment

Bonuses and incentives

Advancement opportunities

Career development

Friendly team environment

Hands-on customer service experience

Work with military and local customers

Long-term career

Job summary

AGC Auto Glass & Car Care is seeking a friendly, dependable Customer Service Representative to join our growing team. This entry-level role includes paid training, hands-on coaching, and opportunities to advance, with no prior automotive experience required.

You will work directly with customers, learn about services, and help people find solutions for their vehicle needs in a fast-paced environment. A high school diploma is preferred and full-time employment is offered.

Qualifications

• Enjoy working with and helping people.
• Have a positive and professional attitude.
• Communicate clearly and confidently.
• Are dependable and take responsibility for your work.
• Are comfortable learning new products, services, and processes.
• Can stay organized and manage multiple tasks.
• Work well independently and as part of a team.
• Are motivated to grow and take on additional responsibility.
• Have previous customer service, retail, hospitality, restaurant, or sales experience - helpful, but not required.
• Have a high school diploma or equivalent - preferred.
• Have a valid driver's license - preferred.

Responsibilities

• Help customers understand our services, answer questions, and ensure they receive professional and friendly service.
• Greet customers with a friendly and professional attitude.
• Answer customer questions and provide information about our services.
• Educate customers about windshield repair and auto glass services.
• Assist customers with insurance claim information and documentation.
• Identify vehicle damage and understand customer needs.
• Explain and recommend services, including window tint, hail damage repair, headlight restoration, and mobile auto glass service.
• Maintain accurate customer records and information.
• Communicate effectively with customers and team members.
• Address customer questions and concerns professionally.
• Provide a positive customer experience from start to finish.
• Work effectively in a fast-paced, hands-on environment.

Skills

Customer service

Professional attitude

Clear communication

Dependable

Learn new products

Organizational skills

Team player

Growth mindset

High school diploma preferred

Driver's license preferred

Education

High school diploma or equivalent

Job description

AGC Auto Glass & Car Care is seeking a friendly, dependable Customer Service Representative to join our growing team. This entry-level role includes paid training, hands-on coaching, and opportunities to advance, with no prior automotive experience required.

You will work directly with customers, learn about services, and help people find solutions for their vehicle needs in a fast-paced environment. A high school diploma is preferred and full-time employment is offered.