Customer Service & Food Prep Associate

Royal Farms; Wilmington (DE); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate in Delaware/Wilmington to support store leadership with customer-focused operations. This role involves food service, POS, housekeeping, and store upkeep, delivering a friendly, efficient experience to drive brand loyalty.

The position requires strong communication, multitasking, and safety awareness, with responsibilities spanning greeting customers, handling payments, assisting with fuel, and maintaining cleanliness and stock.

Qualifications

• Strong customer service and communication abilities.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Team-oriented with reliable work habits.
• Awareness of safety procedures and compliance.

Responsibilities

• Greet customers and deliver friendly, efficient service.
• Operate the register, manage payments, and assist with fuel transactions.
• Prepare made-to-order food and beverages per recipes and customer specs.
• Maintain store cleanliness, stock shelves, and check expiration codes.
• Follow safety procedures and report hazards to leadership.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety awareness

Job description

Royal Farms is seeking a Customer Service Associate in Delaware/Wilmington to support store leadership with customer-focused operations. This role involves food service, POS, housekeeping, and store upkeep, delivering a friendly, efficient experience to drive brand loyalty.

The position requires strong communication, multitasking, and safety awareness, with responsibilities spanning greeting customers, handling payments, assisting with fuel, and maintaining cleanliness and stock.