Customer Service & Food Prep Specialist

Royal Farms; Dover (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Dover, DE is hiring a Customer Service Associate to support the store leadership with safe, efficient, and customer-focused operations. You will handle food service prep, POS transactions, housekeeping, and general upkeep to deliver an exceptional experience.

The role requires strong communication, the ability to multitask in a fast-paced environment, and punctuality. Flexible shifts, including weekends, are available, with pay ranging from $15.00 to $19.00 per hour.

Qualifications

• Must be 16 years or older.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask in a fast-paced environment.
• Willing to learn safety processes.

Responsibilities

• Greet customers and provide outstanding service.
• Assist customers with product selection and inquiries.
• Operate the register and manage payments; handle fuel cards where applicable.
• Verify IDs for age-restricted products (e.g., alcohol, tobacco).
• Assist with items behind the counter and educate customers at checkout terminals.
• Prepare made-to-order food and beverages per recipes and customer specs.
• Restock products and check expirations; maintain store cleanliness and safety.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety awareness

Job description

Royal Farms in Dover, DE is hiring a Customer Service Associate to support the store leadership with safe, efficient, and customer-focused operations. You will handle food service prep, POS transactions, housekeeping, and general upkeep to deliver an exceptional experience.

The role requires strong communication, the ability to multitask in a fast-paced environment, and punctuality. Flexible shifts, including weekends, are available, with pay ranging from $15.00 to $19.00 per hour.