Customer Service & Quick-Serve Food Prep Pro

Royal Farms

Oakley (DE)

On-site

USD 21,000 - 26,000

Part time

14 days+
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Job summary

Royal Farms in Oakley, Delaware is seeking a Customer Service Associate to support the store leadership by performing food service, POS transactions, and store upkeep with a focus on friendly, efficient, and professional service.

You will greet customers, help with product selection, follow safety procedures, restock, maintain cleanliness, and work flexible shifts including weekends and holidays.

Qualifications

  • Must be at least 16 years old.
  • Must have strong communication and customer service skills.
  • Must demonstrate the ability to work both independently and as part of a team.
  • Must be able to multitask effectively in a fast-paced environment.
  • Must be able to learn and follow all Royal Farms safety processes and procedures.
  • Prior experience in food service and/or customer service is preferred.

Responsibilities

  • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
  • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
  • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
  • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
  • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.
  • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
  • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
  • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.
  • Restock products and supplies to maintain a fully stocked store.
  • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.
  • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
  • Maintain a clean and organized work area to ensure safe working conditions.
  • Immediately report unsafe conditions to store leadership.

Skills

Customer service
Communication
Teamwork
Multitasking
Safety procedures

Job description

Royal Farms in Oakley, Delaware is seeking a Customer Service Associate to support the store leadership by performing food service, POS transactions, and store upkeep with a focus on friendly, efficient, and professional service.

You will greet customers, help with product selection, follow safety procedures, restock, maintain cleanliness, and work flexible shifts including weekends and holidays.

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