Customer Service Floater

Arundel Lodge; Annapolis (MD); On-site; USD 20,457 - 29,136; Part time

Job summary

Medium is seeking a part-time Customer Service Floater in Annapolis, Maryland, to provide coverage at the Front Desk in various locations. This on-call position requires a High School diploma and experience in a medical office. Responsibilities include greeting guests, processing referrals, collecting personal information, scheduling, handling co-pays, and assisting staff with administrative tasks. The role offers a salary of $18 per hour and involves working up to 29 hours a week.

Qualifications

• Previous experience working in a medical office and with medical records.

Responsibilities

• Greet guests
• Process referrals for clinic services
• Collect personal information for new patients and input data into electronic health record
• Scheduling (in person and via phone)
• Collect co-pays for services
• Answer phones, check voicemails
• Assist clinic staff with tracking client caseloads
• Assist with other administrative duties

Education

High School diploma or equivalent

Job description

The Customer Service Floater provides coverage for positions on a part-time basis (29 hours per week or less). The Floater will be contacted to fill in as coverage when staff call out sick or are on vacation. They will cover the Front Desk for any of our locations in Annapolis or Edgewater.

Salary: $18 - $18 per hour

Responsibilities

• Greet guests
• Process referrals for clinic services
• Collect personal information for new patients and input data into electronic health record
• Scheduling (in person and via phone)
• Collect co-pays for services
• Answer phones, check voicemails
• Assist clinic staff with tracking client caseloads
• Assist with other administrative duties

Qualifications

• High School diploma or equivalent required
• Previous experience working in a medical office and with medical records

This is a PRN position / On Call.

Locations: Edgewater & Annapolis, Maryland.