Customer Service Floater

Arundel Lodge, Inc.; Annapolis (MD); Hybrid; USD 20,457 - 29,136; Part time

Job summary

Arundel Lodge, Inc. is hiring a part-time Customer Service Floater to provide coverage for the Front Desk in Annapolis and Edgewater, Maryland. This role involves greeting guests, processing referrals, scheduling appointments, collecting patient information, and handling administrative duties. A high school diploma is required, along with previous medical office experience. The position is on-call, offering a salary of $18 per hour.

Qualifications

• Previous experience working in a medical office and with medical records.

Responsibilities

• Greet guests.
• Process referrals for clinic services.
• Collect personal information for new patients and input data into electronic health record.
• Scheduling (in person and via phone).
• Collect co-pays for services.
• Answer phones, check voicemails.
• Assist clinic staff with tracking client caseloads.
• Assist with other administrative duties.

Education

High School diploma or equivalent

Job description

The Customer Service Floater provides coverage for positions on a part-time basis (29 hours per week or less). The Floater will be contacted to fill in as coverage when staff call out sick or are on vacation. They will cover the Front Desk for any of our locations in Annapolis or Edgewater.

Salary: $18 - $18 per hour

Responsibilities

• Greet guests
• Process referrals for clinic services
• Collect personal information for new patients and input data into electronic health record
• Scheduling (in person and via phone)
• Collect co-pays for services
• Answer phones, check voicemails
• Assist clinic staff with tracking client caseloads
• Assist with other administrative duties

Qualifications

• High School diploma or equivalent required
• Previous experience working in a medical office and with medical records

This is a PRN position / On Call.

Locations: Edgewater & Annapolis, Maryland.