Customer Service & Financial Solutions Advisor

Atlas Credit Company Inc; Harlingen (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Group Health Insurance Plans

Optional Dental & Vision Coverage

Paid Vacation & Sick Time

Paid Major Holidays

401(k) Plan with Employer Matching

Performance Bonuses

Career Advancement Opportunities

Job summary

Atlas Credit Company is seeking a customer-focused Customer Service Representative to deliver outstanding experiences in office and in the field. You will assist with loan applications, account management, and collections while building lasting relationships and offering personalized financial solutions.

We provide thorough training, a competitive salary, comprehensive benefits, and opportunities for growth within the Atlas Credit family.

Qualifications

• 1+ years of customer service or financial services experience.
• Strong problem-solving, communication, and listening skills.
• Ability to multi-task, prioritize, and manage time efficiently.
• Comfortably making high-volume calls and handling collections professionally.
• Willingness to learn and adapt in a fast-paced environment.
• Must have a valid driver’s license, insurance, and a reliable vehicle for fieldwork.

Responsibilities

• Build strong relationships with customers through trust and open communication.
• Assist customers with financial solutions, loan applications, and account management.
• Conduct field visits to assist customers with payments when needed.
• Handle customer inquiries, resolve concerns, and provide exceptional service.
• Maintain accurate records of customer interactions and transactions.
• Follow company policies and guidelines for collections and customer engagement.
• Conduct outreach efforts to grow the customer base and market financial services.
• Manage incoming and outgoing calls to ensure timely communication.
• Ensure cash handling accuracy and office security.

Skills

Customer service

Communication

Multitasking

Problem solving

Field work

Education

High school diploma or equivalent

Job description

Atlas Credit Company is seeking a customer-focused Customer Service Representative to deliver outstanding experiences in office and in the field. You will assist with loan applications, account management, and collections while building lasting relationships and offering personalized financial solutions.

We provide thorough training, a competitive salary, comprehensive benefits, and opportunities for growth within the Atlas Credit family.