Customer Service & Equipment Tech — Get Paid Today

U-Haul; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) plan

ESOP

Paid holidays

Paid vacation

Life insurance

Mindset App reimbursement

Gym reimbursement

Employee discounts

U-Haul University

Hiring bonuses

Job summary

U-Haul is seeking a Customer Service Representative who will be the face of our exceptional service and assist customers with a wide range of products and services at our locations. You will dispatch and return equipment using U-Scan technology and help keep the fleet safe and ready for customers.

We offer on-the-job education, the chance to earn bonuses, and opportunities to grow within a stable, nationwide company.

Qualifications

• Must have a valid driver’s license and maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative who will be the face of our exceptional service and assist customers with a wide range of products and services at our locations. You will dispatch and return equipment using U-Scan technology and help keep the fleet safe and ready for customers.

We offer on-the-job education, the chance to earn bonuses, and opportunities to grow within a stable, nationwide company.