Customer Service & Equipment Support — Get Paid Today

U-Haul; West Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) savings

Employee Stock Ownership Plan (ESOP)

Gym reimbursement

Discounts on electronics

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers with products and services, inspecting and maintaining equipment, and using U-Scan to manage rentals. Join a supportive team and enjoy on-the-job education.

We offer on-the-job education, two hands-on interviews with pay, a $100 hiring bonus, and a $300 certification bonus after completing the Equipment Inspection and Verification program. Career stability and benefits are available.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers with products and services, inspecting and maintaining equipment, and using U-Scan to manage rentals. Join a supportive team and enjoy on-the-job education.

We offer on-the-job education, two hands-on interviews with pay, a $100 hiring bonus, and a $300 certification bonus after completing the Equipment Inspection and Verification program. Career stability and benefits are available.