Customer Service & Equipment Specialist

U-Haul; Niles (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. You will assist customers, using U-Scan technology to dispatch and return equipment.

Our motto is 'Hire Fast, Pay Fast'. You can start today and get paid today!

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. You will assist customers, using U-Scan technology to dispatch and return equipment.

Our motto is 'Hire Fast, Pay Fast'. You can start today and get paid today!