Customer Service & Equipment Support Specialist (Training)

U-Haul; East Perrine (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a friendly Customer Service Representative in Florida. You will join a supportive team to assist customers with rentals, equipment inspection, and product guidance.

The role involves using U-Scan technology to manage inventories and dispatch gear, as well as preparing rental invoices and answering questions on services. The position includes on-the-job education, potential bonuses, and opportunities for advancement within a customer-focused environment at U-Haul locations in

Qualifications

• Experience in customer-facing roles preferred.
• Must be able to assist customers both in-store and virtually.
• Ability to learn and use new equipment and processes quickly.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment and answer questions about products.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a friendly Customer Service Representative in Florida. You will join a supportive team to assist customers with rentals, equipment inspection, and product guidance.

The role involves using U-Scan technology to manage inventories and dispatch gear, as well as preparing rental invoices and answering questions on services. The position includes on-the-job education, potential bonuses, and opportunities for advancement within a customer-focused environment at U-Haul locations in