Customer Service & Equipment Specialist

U-Haul

Miami Gardens (FL)

On-site

USD 24,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Florida to be the face of our service team, helping customers with rentals, equipment inspections, and related needs. You’ll use U-Scan tech to dispatch and track equipment, assist on and off-site customers, and participate in ongoing training.

The role offers on-the-job education, potential bonuses, and a friendly, fast-paced work environment with opportunities for advancement.

Qualifications

Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.