Customer Experience & Equipment Coordinator

Amerco Inc; Palm Harbor (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Florida to be the friendly face helping customers with rentals, equipment inspection, and product information. You will work on-site with a team, using smartphone tech to dispatch and return equipment and learn through on-the-job education.

Benefits include potential bonuses and opportunities for advancement as you assist customers, inspect equipment, and support rental operations.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with good driving record.
• Customer-focused with strong communication and problem-solving skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect equipment and educate customers on products and services.
• Prepare rental invoices and accept equipment returns.
• Install hitch and trailer wiring; propane fill and forklift operations offered on employment.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Education

High school diploma

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Florida to be the friendly face helping customers with rentals, equipment inspection, and product information. You will work on-site with a team, using smartphone tech to dispatch and return equipment and learn through on-the-job education.

Benefits include potential bonuses and opportunities for advancement as you assist customers, inspect equipment, and support rental operations.