Customer Service & Equipment Support Specialist

uhaul

Streamwood (IL)

On-site

USD 21,000 - 25,000

Full time

6 days ago
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Benefits offered by this job

Health insurance
401(k) Savings Plan
Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Streamwood, IL. You will assist customers, manage rentals with U-Scan technology, and help move and hook up trucks and trailers. Training and on-the-job education are provided.

The role requires a valid driver’s license and a high school diploma or equivalent. Expect interactions with customers, safety protocols, and opportunities for advancement within a supportive team environment.

Qualifications

  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service
Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Streamwood, IL. You will assist customers, manage rentals with U-Scan technology, and help move and hook up trucks and trailers. Training and on-the-job education are provided.

The role requires a valid driver’s license and a high school diploma or equivalent. Expect interactions with customers, safety protocols, and opportunities for advancement within a supportive team environment.

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