Customer Service & Equipment Support Specialist

uhaul; Streamwood (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Streamwood, IL. You will assist customers, manage rentals with U-Scan technology, and help move and hook up trucks and trailers. Training and on-the-job education are provided.

The role requires a valid driver’s license and a high school diploma or equivalent. Expect interactions with customers, safety protocols, and opportunities for advancement within a supportive team environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Streamwood, IL. You will assist customers, manage rentals with U-Scan technology, and help move and hook up trucks and trailers. Training and on-the-job education are provided.

The role requires a valid driver’s license and a high school diploma or equivalent. Expect interactions with customers, safety protocols, and opportunities for advancement within a supportive team environment.