Customer Service & Equipment Support Specialist

Uhaul; Romeoville (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative in Romeoville, IL. The role involves assisting customers, managing rentals with U-Scan tech, and helping with equipment inspection and maintenance. The position offers on-the-job education and opportunities to grow with the company.

The job emphasizes safety and teamwork, with responsibilities like hitch installation and forklift operation potential. A valid license and HS diploma are required, and the employer notes eligibility criteria for

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Romeoville, IL. The role involves assisting customers, managing rentals with U-Scan tech, and helping with equipment inspection and maintenance. The position offers on-the-job education and opportunities to grow with the company.

The job emphasizes safety and teamwork, with responsibilities like hitch installation and forklift operation potential. A valid license and HS diploma are required, and the employer notes eligibility criteria for