Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to assist customers with products and services inside and outside a U-Haul center. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks, and inspect equipment on the lot.

Responsibilities include educating customers, preparing invoices, and handling equipment returns. Certification for propane filling and forklift operation is provided after employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to assist customers with products and services inside and outside a U-Haul center. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks, and inspect equipment on the lot.

Responsibilities include educating customers, preparing invoices, and handling equipment returns. Certification for propane filling and forklift operation is provided after employment.