Customer Service & Equipment Support Specialist

U-Haul; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Life insurance

Employee stock ownership plan (ESOP)

Discounts on products and services

Gym reimbursement program

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative to join our team and be the face of exceptional service at our center. You will help customers, inspect and maintain equipment and use U-Scan tech to manage rentals and inventory, while assisting with hitching, propane, and forklift tasks.

The role includes ongoing training through U-Haul University and a chance to grow with a trusted, nationwide brand that emphasizes safety and customer care.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative to join our team and be the face of exceptional service at our center. You will help customers, inspect and maintain equipment and use U-Scan tech to manage rentals and inventory, while assisting with hitching, propane, and forklift tasks.

The role includes ongoing training through U-Haul University and a chance to grow with a trusted, nationwide brand that emphasizes safety and customer care.