Customer Service & Equipment Support Specialist

uhaul; Pompano Beach (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Job summary

U-Haul invites applicants for the Customer Service Representative role in Pompano Beach, FL to join a friendly, motivated team and be the face of our service, helping customers on their journeys by inspecting and maintaining equipment and assisting with rentals.

You will use U-Scan technology to dispatch and return equipment, move trucks and trailers, and participate in ongoing training through U-Haul University, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul invites applicants for the Customer Service Representative role in Pompano Beach, FL to join a friendly, motivated team and be the face of our service, helping customers on their journeys by inspecting and maintaining equipment and assisting with rentals.

You will use U-Scan technology to dispatch and return equipment, move trucks and trailers, and participate in ongoing training through U-Haul University, with opportunities for advancement and a comprehensive benefits package.