Customer Service & Equipment Support Specialist

U-Haul; Lake Oswego (OR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Life insurance

Dental & Vision Plans

Gym Reimbursement

Employee Stock Ownership Plan (ESOP)

MetLife auto and home insurance

Job summary

U-Haul is seeking a friendly Customer Service Representative to join a supportive team at our neighborhood location. You will assist customers with rentals, inspect and maintain equipment, and use mobile U-Scan technology to manage inventory and dispatch.

This on-the-job role offers practical training, opportunities for advancement, and benefits such as health insurance, paid holidays, and a 401(k) plan.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to join a supportive team at our neighborhood location. You will assist customers with rentals, inspect and maintain equipment, and use mobile U-Scan technology to manage inventory and dispatch.

This on-the-job role offers practical training, opportunities for advancement, and benefits such as health insurance, paid holidays, and a 401(k) plan.