Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Mount Laurel Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Two paid interviews

Hiring bonus $100

Cash bonus $300

Health insurance

401(k) plan

Life insurance

ESOP

Gym reimbursement

Job summary

U-Haul in Mount Laurel, New Jersey is hiring a Customer Service Representative. You will be the face of our exceptional service, helping customers by inspecting and maintaining equipment and using modern tech to dispatch and return gear.

The role offers on-the-job education, two hands-on interviews, a $100 hiring bonus and a $300 cash bonus after Certification Program completion. U-Haul provides benefits including health insurance, 401(k), life insurance, and discounts; join a team with

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Mount Laurel, New Jersey is hiring a Customer Service Representative. You will be the face of our exceptional service, helping customers by inspecting and maintaining equipment and using modern tech to dispatch and return gear.

The role offers on-the-job education, two hands-on interviews, a $100 hiring bonus and a $300 cash bonus after Certification Program completion. U-Haul provides benefits including health insurance, 401(k), life insurance, and discounts; join a team with