Customer Service & Equipment Support Specialist

U-Haul International, Inc.; McKinney (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

401(k) Savings Plan

ESOP

24-hour physician available

Travel insurance

EAP

Identity theft protection

SmartDollar program

Job summary

U-Haul is looking for a Customer Service Representative to be the friendly face of our service team at the McKinney location. You will assist customers, inspect and maintain equipment, and use smartphone-based U-Scan technology to manage rentals and inventory.

This part-time role offers on-the-job education, opportunities for advancement, and a wide range of employee benefits. A valid driver’s license and a high school diploma are required.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is looking for a Customer Service Representative to be the friendly face of our service team at the McKinney location. You will assist customers, inspect and maintain equipment, and use smartphone-based U-Scan technology to manage rentals and inventory.

This part-time role offers on-the-job education, opportunities for advancement, and a wide range of employee benefits. A valid driver’s license and a high school diploma are required.