Customer Service & Equipment Support Specialist

Talentify; Laurel (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative to act as the face of the company’s exceptional service, assisting customers with rentals and equipment, using U-Scan technology, and performing vehicle hookups and inspections. The role includes paid training and opportunities for advancement.

This position offers on‑the‑job education, a competitive hourly pay, and various employee benefits; candidates must be legally authorized to work in the United States and be willing to participate in the

Qualifications

• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Trailer/hitch installation

Job description

U-Haul is seeking a Customer Service Representative to act as the face of the company’s exceptional service, assisting customers with rentals and equipment, using U-Scan technology, and performing vehicle hookups and inspections. The role includes paid training and opportunities for advancement.

This position offers on‑the‑job education, a competitive hourly pay, and various employee benefits; candidates must be legally authorized to work in the United States and be willing to participate in the