Customer Service & Equipment Support Specialist

U-Haul; Fort Atkinson (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative in Fort Atkinson, WI. The role involves helping customers, managing rentals with U-Scan technology, and ensuring equipment is ready and safe. You’ll be part of a friendly team dedicated to top-notch service.

We value a people-person approach, a strong work ethic, and willingness to learn through on-the-job education. The position includes responsibilities such as inspecting equipment, preparing invoices, and assisting with returns and fuel

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and educate customers about products.

Skills

Customer service

People skills

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Fort Atkinson, WI. The role involves helping customers, managing rentals with U-Scan technology, and ensuring equipment is ready and safe. You’ll be part of a friendly team dedicated to top-notch service.

We value a people-person approach, a strong work ethic, and willingness to learn through on-the-job education. The position includes responsibilities such as inspecting equipment, preparing invoices, and assisting with returns and fuel