Customer Service & Equipment Technician

U-Haul; Waukesha (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays and vacation

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our team, assisting customers with products and services at the Waukesha location. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, and inspect equipment for safety and readiness.

The role offers on-the-job education, opportunities to advance, and benefits including health insurance and a range of employee programs.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our team, assisting customers with products and services at the Waukesha location. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, and inspect equipment for safety and readiness.

The role offers on-the-job education, opportunities to advance, and benefits including health insurance and a range of employee programs.