Customer Service Pro - Help & Dispatch Equipment

U-Haul International, Inc.; West Allis (WI); Hybrid; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

ESOP

Employee Assistance Program (EAP)

Job summary

U-Haul International, Inc. in West Allis, Wisconsin invites you to join as a Customer Service Representative. You will assist customers inside and outside a U-Haul center, process rentals, answer questions, and help with equipment inspection and setup.

This part-time role offers on-the-job training, opportunities for advancement, and benefits where eligible. You will work with a supportive team focused on fast, friendly service and ensuring customers have a smooth experience.

Qualifications

• Valid driver's license and clean driving record.
• High school diploma or equivalent.
• Excellent communication and problem-solving skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based tools to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returns from rental.

Skills

Valid driver's license

Customer service mindset

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in West Allis, Wisconsin invites you to join as a Customer Service Representative. You will assist customers inside and outside a U-Haul center, process rentals, answer questions, and help with equipment inspection and setup.

This part-time role offers on-the-job training, opportunities for advancement, and benefits where eligible. You will work with a supportive team focused on fast, friendly service and ensuring customers have a smooth experience.