Customer Service & Equipment Support Specialist

uhaul; Columbus (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Mindset App Reimbursement

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative at our Columbus, GA location. You will be the face of our service, helping customers with U-Haul products, inspecting and maintaining equipment, and using U-Scan technology to manage rentals and inventory.

This on-site position offers on-the-job education and benefits, including health insurance, paid holidays, a 401(k) plan, and opportunities for advancement. A valid driver's license and a high school diploma are required.

Qualifications

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative at our Columbus, GA location. You will be the face of our service, helping customers with U-Haul products, inspecting and maintaining equipment, and using U-Scan technology to manage rentals and inventory.

This on-site position offers on-the-job education and benefits, including health insurance, paid holidays, a 401(k) plan, and opportunities for advancement. A valid driver's license and a high school diploma are required.