Customer Service & Equipment Support Specialist

Uhaul; Bentonville (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Bentonville, AR is seeking a Customer Service Representative to be the face of the company’s service, assisting customers with rentals, equipment, and related services.

The role uses U-Scan technology to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot. You can start today and get paid today, with two hands-on interviews and bonus options available.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service mindset

Education

High school diploma or equivalent

Job description

U-Haul in Bentonville, AR is seeking a Customer Service Representative to be the face of the company’s service, assisting customers with rentals, equipment, and related services.

The role uses U-Scan technology to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot. You can start today and get paid today, with two hands-on interviews and bonus options available.