Customer Service & Equipment Support Specialist

Uhaul; Alton (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Life Insurance

You Matter EAP

Job summary

U-Haul is seeking a Customer Service Representative in Alton, Illinois. You will be the face of our service, helping customers with rentals and equipment while using modern tech to dispatch and return items.

The role offers on-the-job education, potential bonuses, and a path to advancement. A valid driver’s license and a high school diploma are required. This is an on-site position with competitive hourly pay.

Qualifications

• Valid driver's license.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma

Job description

U-Haul is seeking a Customer Service Representative in Alton, Illinois. You will be the face of our service, helping customers with rentals and equipment while using modern tech to dispatch and return items.

The role offers on-the-job education, potential bonuses, and a path to advancement. A valid driver’s license and a high school diploma are required. This is an on-site position with competitive hourly pay.