Customer Service & Equipment Support Pro

U-Haul International, Inc.; Olympia (WA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service team. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch rentals and manage inventory.

The position includes on-the-job training, two hands-on interviews with pay, and potential bonuses. Work with a supportive team at U-Haul locations and pursue ongoing education through U-Haul University.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Driving

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service team. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch rentals and manage inventory.

The position includes on-the-job training, two hands-on interviews with pay, and potential bonuses. Work with a supportive team at U-Haul locations and pursue ongoing education through U-Haul University.