Customer Service & Equipment Support Pro

U-Haul; Fallon (NV); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Life insurance

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service and help customers with rentals, inspections, and equipment returns. You will work with a friendly team, use U-Scan tech, and assist with moving and hooking up trucks and trailers.

On‑the‑job training and certification opportunities are provided through U-Haul University. Responsibilities include answering questions, preparing invoices, and educating customers on products and services, with opportunities for

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service and help customers with rentals, inspections, and equipment returns. You will work with a friendly team, use U-Scan tech, and assist with moving and hooking up trucks and trailers.

On‑the‑job training and certification opportunities are provided through U-Haul University. Responsibilities include answering questions, preparing invoices, and educating customers on products and services, with opportunities for