Customer Service & Equipment Specialist (Paid Training)

U-Haul; Clarksville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Gym reimbursement

Dental & Vision Plans

MetLaw Legal program

MetLife auto and home insurance

LifeLock Identity Theft Protection

SmartDollar Program

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with rentals and equipment care. You will work with a supportive team to help customers on their journeys by inspecting and maintaining equipment and using U-Scan technology to dispatch and return gear.

We offer on-the-job education, two hands-on interviews paid, a $100 hiring bonus, and a $300 cash bonus after completing the Equipment Inspection and Verification program at our

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with rentals and equipment care. You will work with a supportive team to help customers on their journeys by inspecting and maintaining equipment and using U-Scan technology to dispatch and return gear.

We offer on-the-job education, two hands-on interviews paid, a $100 hiring bonus, and a $300 cash bonus after completing the Equipment Inspection and Verification program at our