Customer Service & Equipment Support - Get Paid Today

U-Haul; Annapolis (MD); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Annapolis, MD. The role focuses on helping customers, managing rentals with U-Scan, and maintaining equipment on-site. The position emphasizes safety, accuracy, and responsive service.

Benefits include health plans where eligible and opportunities for career advancement; training through U-Haul University and on-the-job education are provided to support growth.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

People skills

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Annapolis, MD. The role focuses on helping customers, managing rentals with U-Scan, and maintaining equipment on-site. The position emphasizes safety, accuracy, and responsive service.

Benefits include health plans where eligible and opportunities for career advancement; training through U-Haul University and on-the-job education are provided to support growth.