Field Customer Service Associate — Equipment & Rentals

U-Haul; Landover (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Landover, MD to be the friendly face of our service network. You will help customers with U-Haul products, use U-Scan tech to manage rentals, and assist with equipment inspection and returns.

We offer on-the-job education, a fast-pay culture, signing and milestone bonuses, and various benefits. If you value teamwork and hands-on training, this role is for you.

Qualifications

• High school diploma or equivalent.
• Valid driver's license required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned and participate in U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Landover, MD to be the friendly face of our service network. You will help customers with U-Haul products, use U-Scan tech to manage rentals, and assist with equipment inspection and returns.

We offer on-the-job education, a fast-pay culture, signing and milestone bonuses, and various benefits. If you value teamwork and hands-on training, this role is for you.