Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Easton (MD); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Easton, MD. This role involves assisting customers with U‑Haul products, using U‑Scan to manage rentals, and helping with equipment inspections and returns.

The position features on‑the‑job training and a pay range of $15–$16 per hour, with opportunities to learn and grow within the team. Part-time hours and local store staffing are expected.

Qualifications

• Customer service experience preferred.
• Valid driver’s license required.
• Ready to work in a fast-paced retail/field environment.

Responsibilities

• Assist customers with U‑Haul products and services inside and outside the center.
• Use U‑Scan tech to manage rentals and inventory.
• Move and hook up trucks and trailers; inspect equipment.
• Prepare rental invoices and handle returns and billing.
• Educate customers about products and services and answer questions.

Skills

Customer service

Driving

Education

High school diploma

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Easton, MD. This role involves assisting customers with U‑Haul products, using U‑Scan to manage rentals, and helping with equipment inspections and returns.

The position features on‑the‑job training and a pay range of $15–$16 per hour, with opportunities to learn and grow within the team. Part-time hours and local store staffing are expected.