Customer Service & Equipment Specialist - Paid Training

U-Haul; Hempfield Township (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays & vacation

Dental & vision plans

Life insurance

401(k) savings plan

Job summary

U-Haul is seeking a Customer Service Representative to act as the face of its service standards and assist customers with products and equipment during their journeys. The role includes using U-Scan tech to manage rentals, move and connect trucks, and inspect equipment, with certification opportunities offered.

Benefits and learning opportunities are highlighted, including on-the-job education, weekly hands-on interviews, and potential signing bonuses.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to act as the face of its service standards and assist customers with products and equipment during their journeys. The role includes using U-Scan tech to manage rentals, move and connect trucks, and inspect equipment, with certification opportunities offered.

Benefits and learning opportunities are highlighted, including on-the-job education, weekly hands-on interviews, and potential signing bonuses.