Customer Service & Equipment Specialist — Immediate Start

U-Haul; Harrisonburg (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Life insurance

Job summary

U-Haul in Harrisonburg, VA is seeking a Customer Service Representative to be the face of the company’s exceptional service, assisting customers and using U-Scan technology to dispatch and return equipment.

This role involves moving and hooking up trucks, inspecting equipment, answering questions about products and services, and participating in U-Haul education through U-Haul University. On-the-job training is provided.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Harrisonburg, VA is seeking a Customer Service Representative to be the face of the company’s exceptional service, assisting customers and using U-Scan technology to dispatch and return equipment.

This role involves moving and hooking up trucks, inspecting equipment, answering questions about products and services, and participating in U-Haul education through U-Haul University. On-the-job training is provided.