Customer Service & Equipment Specialist — Start Today

U-Haul International, Inc.; Boise (ID); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Two paid on-site interviews

Hiring bonus $100

Cash bonus $300 after certification

Health insurance

Paid holidays

Life insurance

401(k)

ESOP

Employee assistance program

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service, helping customers with products and services while inspecting and maintaining equipment.

You will use U-Scan technology to dispatch and return equipment and assist with moving and hooking up trucks and trailers. We offer on-the-job education, two hands-on interviews, and a $100 hiring bonus plus a $300 cash bonus after completion of the Equipment Inspection and Verification program at retail

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service, helping customers with products and services while inspecting and maintaining equipment.

You will use U-Scan technology to dispatch and return equipment and assist with moving and hooking up trucks and trailers. We offer on-the-job education, two hands-on interviews, and a $100 hiring bonus plus a $300 cash bonus after completion of the Equipment Inspection and Verification program at retail